Our Commitment to Your Privacy
At Subhasha Summer House, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or stay at our property.
Information We Collect
Personal Information
- Full name and contact details
- Email address and phone number
- Postal address
- Government-issued ID information
- Payment information (processed securely)
- Emergency contact details
Website Information
- IP address and browser type
- Pages visited and time spent
- Cookies and tracking data
- Device and location information
- Search queries and preferences
- Chat conversations
How We Use Your Information
Booking and Service Delivery
- Process and confirm your reservations
- Communicate about your stay and provide customer support
- Arrange check-in/check-out and special requests
- Send booking confirmations and important updates
Legal and Safety Requirements
- Comply with local tourism and tax regulations
- Verify identity for security purposes
- Maintain records as required by Sri Lankan law
- Ensure property and guest safety
Marketing and Communication
- Send promotional offers and newsletters (with consent)
- Improve our services based on feedback
- Personalize your experience on our website
- Respond to inquiries and provide recommendations
Information Sharing and Disclosure
We Do NOT Sell Your Personal Information
Subhasha Summer House does not sell, rent, or trade your personal information to third parties for marketing purposes.
Limited Sharing Occurs Only For:
- Service Providers: Payment processors, booking platforms, and essential service partners
- Legal Requirements: When required by Sri Lankan law or government authorities
- Safety Concerns: To protect the safety of guests, staff, or property
- Business Operations: Trusted partners who help us operate our services (under strict confidentiality)
Data Security and Protection
Secure Storage
Encrypted databases and secure servers
Access Control
Limited access to authorized personnel only
Regular Updates
Continuous security monitoring and updates
Your Privacy Rights
You Have the Right To:
- Access your personal information we hold
- Correct inaccurate or incomplete data
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent for data processing
- Request data portability
How to Exercise Your Rights
Contact us at:
Email: contact@subhasha.com
Phone: (+94) 71 9658388
Cookies and Tracking Technologies
We Use Cookies For:
- Essential Functions: Website functionality and security
- Analytics: Understanding website usage and improving user experience
- Chat Support: Tawk.io chat functionality and support
Cookie Management
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
International Data Transfers
Some of our service providers may be located outside Sri Lanka. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.
- We use services with adequate data protection standards
- All transfers comply with applicable privacy laws
- We maintain contracts ensuring data protection
Questions About Our Privacy Policy?
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Contact
Email: contact@subhasha.com
Phone: (+94) 71 9658388