House Rules
You'll be staying in our carefully maintained property. We ask that you treat it with care and respect to ensure all guests have an exceptional experience.
Checking In & Out
- Check-in: After 1:00 PM
- Check-out: Before 10:00 AM
- Self check-in: Available with secure lockbox
- Early/Late requests: Subject to availability and additional charges
During Your Stay
- Maximum guests: 6 persons
- Pets: allowed
- Smoking: Permitted in designated outdoor areas only
- Photography: Commercial photography allowed with prior notice
Terms & Conditions
1. Booking and Payment
- All bookings require a valid government-issued ID
- Pay on Arrival: Payment can be made upon arrival at our villa
- We accept cash, credit cards, and bank transfers
- Rates are subject to change without notice
- Additional charges may apply for extra services or damages
2. Cancellation Policy
Full Refund
Before Nov 11, 1:00 PM
Get back 100% of what you paid
Partial Refund
Before Nov 12, 1:00 PM
Get back every night but the first one. No refund of the first night or service fee
Important Notes:
- Time shown is based on the location of the listing (Sri Lanka time)
- Refund eligibility: If you're making scheduled payments, your refund will depend on how much you've paid at the time of cancellation
- Refunds will be processed within 5-7 business days
- No-shows after the cancellation deadline will not receive any refund
3. Property Rules
- Quiet hours are from 10:00 PM to 7:00 AM
- No parties or events without prior written consent
- Guests are responsible for any damage to the property
- Lost keys will incur a replacement fee of $50
- Smoking is only permitted in designated outdoor areas
4. Safety and Security
- Guests must secure the property when leaving
- Report any maintenance issues immediately
- Emergency contact information is provided upon check-in
- Security cameras are installed in common outdoor areas only
5. Liability
- Subhasha Summer House is not liable for personal belongings
- Guests participate in activities at their own risk
- Travel insurance is strongly recommended
- Medical facilities information is available at the property
Additional Guidelines
Our Philosophy: We welcome families and groups who appreciate quality accommodation and understand the value of treating our villa with respect. You'll have complete privacy and exclusive use of all facilities and common areas during your stay.
Environmental Responsibility: We encourage water and energy conservation. Please turn off lights and air conditioning when not in the room.
Local Community: You'll have exclusive use of the entire villa. Please be respectful of the local community and customs in the surrounding area. We're happy to provide recommendations for local attractions and dining.
Communication: We're available 24/7 for any questions or concerns. Don't hesitate to contact us for assistance during your stay.
Questions About Our Terms?
If you have any questions about these terms and conditions, please don't hesitate to contact us.
Contact Us